We Could Not Complete Your iTunes Store Request - New iPhone 3G Problems
- By Lou Baker
- Published 07/11/2008
- Other Celebrity News
New iPhone G3 Users Upset at Error Messages
iTunes Error Messages Abound Many lines are still forming at major Apple stores across the world and as more customers get there new iPhone 3G they are finding that they are unable to use all the features they look so forward to. One major message everyone is getting is at the iTunes store online. 'We Could Not Complete Your iTunes Request', is the message almost all new iPod 3G users are getting.
"I was so excited to get this new phone, and I am still excited, but not being able to buy any new iTunes to use on this new phone is driving me crazy," said one young excited new G3 phone user.
With the new phone comes a great deal of new software that is needed to upgrade all the software meant for earlier versions of
The iTunes activation servers help activate the new iPhones, as well as iPod and other hand-held Apple creatures. Some speculators say the large volume of updates all coming at the same time may have, perhaps, crashed the Apple servers. No response from Apple has been revealed, surely they are working hard to fix the issues.
"I have my new iPhone," said an Apple phone who was thrilled to be the first one on her block to get the new phone, "I just can't use it right now."
She was optimistic that the problems will be worked out soon enough.
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3 Responses to "We Could Not Complete Your iTunes Store Request - New iPhone 3G Problems" 
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said this on 11 Jul 2008 10:57:10 AM UTC
Also if you upgrade, as I tried, your trusty working iPHone is left waiting to connect to the iTunes store. The phone no longer works.
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said this on 11 Jul 2008 11:25:18 AM UTC
I am extremely upset that the 2.0 update has rendered my phone completely USELESS today. It has been sitting stuck for the last 4 hours, trying to connect to iTunes for "activation" after the update, when my phone was already activated previously! I have been using it for 5 months, and now I can't even make a call. I don't care what firmware I'm running, as long as I can use my phone. Now, it is a $500 brick in my pocket. This is my business phone, and not being able to answer my phone is costing me clients and income! I cannot believe that Apple was not more prepared for this 3G launch, and in the process burned all of their existing users by disabling the phones they already had. I expect some sort of recompense for this grave oversight on behalf of Apple.
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said this on 18 Jan 2009 7:00:35 PM UTC
I too was having the same problem....and after several hours on the phone with iPhone support....I talked to Randy and he had a solution to this problem. I could not connect or register my phone; could not download anything but there is a simple solution to correct this issue.
Here is what you need to do: Go to the "Start" menu...go to the "Settings" and then to the "Control Panel" and look for an icon called "Internet Options" and double click on this icon. Click on the "Advanced" tab...then look for the security settings.....there should be some options under this.....look for "Check for Server Certificate Revocation." If this box is checked....you need to uncheck this box....close your browser and iTunes and then relaunch iTunes....try logging into your account...it should work now.....it worked for me....hope this helps...James |